TERMS & CONDITION
Terms & Conditions
1. About Made4Her
Made4Her is an online store offering fashion jewellery and related products through its website.
**Website:** https://made4her.in/
**Business/Legal Name:** [made4her]
**Email:** [Enter Customer Support Email]
**Phone/WhatsApp:** [Enter Contact Number]
**Business Address:** [SF16 3rd Floor Anaya Business Complex Near D-Mart Pandesara Surat]
2. Eligibility
By using this website or placing an order, you confirm that:
* You are legally capable of entering into a binding agreement.
* The information provided by you is accurate and complete.
* You will use the website only for lawful purposes.
* You will not use the website for fraudulent, abusive, or unauthorized activities.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes and other information displayed on our website are accurate.
However, slight differences in colour, appearance, finish or size may occur due to photography, lighting, screen settings, manufacturing processes, or the nature of the product.
We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time without prior notice.
4. Product Availability
All products are subject to availability.
We reserve the right to:
* Limit the quantity of products available for purchase.
* Discontinue any product at any time.
* Refuse or cancel an order where a product is unavailable.
* Correct pricing or product information errors.
If an order is cancelled because a product is unavailable, any payment received for that order will be refunded according to our applicable refund process.
5. Prices and Taxes
All product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Prices may change at any time without prior notice.
Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.
We reserve the right to correct pricing errors. If an order has been placed with an incorrect price due to a technical or human error, we may cancel the order and refund the amount paid.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or reject an order in certain circumstances, including:
* Product unavailability.
* Incorrect pricing or product information.
* Suspected fraudulent activity.
* Incorrect or incomplete customer information.
* Delivery restrictions.
* Technical or system errors.
If we cancel an order after payment has been received, the applicable amount will be refunded.
7. Customer Information
You agree to provide accurate and complete information when placing an order, including:
* Full name
* Mobile number
* Email address
* Complete delivery address
* PIN code
* Any other information required to process your order
Made4Her will not be responsible for delays, failed deliveries, returns, or additional charges resulting from incorrect or incomplete information provided by the customer.
8. Payment
We may provide multiple payment methods, including prepaid online payments and Cash on Delivery, where available.
Payment processing may be handled by third-party payment gateway providers.
You agree to provide valid payment information and authorize the applicable payment provider to process your transaction.
Made4Her does not knowingly store complete debit or credit card information on its own servers.
9. Shipping and Delivery
We aim to dispatch orders within the estimated processing time displayed on the website.
Delivery timelines are estimates and may vary due to:
* Courier delays
* Weather conditions
* Public holidays
* Address-related issues
* Remote delivery locations
* Operational or technical issues
* Events beyond our reasonable control
Once an order has been handed over to the courier, delivery is also subject to the courier partner's operational timelines.
Customers should ensure that someone is available at the provided delivery address to receive the order.
10. Order Tracking
Where tracking is available, tracking details may be shared with the customer through email, SMS, WhatsApp, or other available communication methods.
Tracking information may take some time to become active after the order has been dispatched.
11. Cancellation
Order cancellation may be requested before the order is dispatched, subject to our cancellation process.
Once an order has been shipped or handed over to the courier, cancellation may no longer be possible.
If an order cannot be cancelled, the customer may need to follow the applicable return/refund procedure.
12. Returns, Exchanges and Refunds
Returns, exchanges and refunds are subject to our separate **Return & Refund Policy**.
Customers should review the Return & Refund Policy before placing an order.
Products may be required to meet specific conditions for return or exchange, including being unused, unworn, undamaged, and in their original packaging, where applicable.
Certain products may be non-returnable or non-exchangeable.
For damaged, defective, incorrect, or missing products, customers should contact our customer support within the period specified in our Return & Refund Policy.
We may request photographs, videos, packaging details, or other information to verify a claim.
13. Damaged or Incorrect Orders
If you receive a damaged, defective, incorrect, or incomplete order, please contact us as soon as possible at:
**Email:** [Enter Email]
**WhatsApp/Phone:** [Enter Number]
Customers may be required to provide clear photographs/videos of the package and product for verification.
Claims will be reviewed according to our Return & Refund Policy.
14. Jewellery Care
Fashion jewellery may require proper care to maintain its appearance and finish.
Customers should follow the jewellery care instructions provided with the product or on our website.
Exposure to water, perfume, sweat, chemicals, cosmetics, lotions, moisture, or improper storage may affect the appearance or finish of jewellery.
Normal wear and tear or damage caused by improper use may not qualify for a return, exchange, or refund.
15. Website Use
You agree not to:
* Use the website for unlawful purposes.
* Attempt to gain unauthorized access to our website or systems.
* Copy, reproduce, modify, or distribute website content without permission.
* Use automated systems or bots to interfere with the website.
* Submit false, fraudulent, or misleading information.
* Attempt to damage or disrupt the website.
* Use our website or content for unauthorized commercial purposes.
We reserve the right to restrict or terminate access to the website where misuse or violation of these Terms & Conditions occurs.
## 16. Intellectual Property
All content available on the Made4Her website, including but not limited to:
* Logos
* Brand names
* Product images
* Photographs
* Graphics
* Text
* Product descriptions
* Website design
* Videos
* Marketing materials
is owned by, licensed to, or used with permission by Made4Her, unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.
17. Customer Reviews and Content
If you submit reviews, photographs, videos, feedback, or other content to Made4Her, you confirm that:
* The content is genuine and does not violate any law.
* You have the right to submit the content.
* The content does not infringe another person's intellectual property or privacy rights.
By submitting content, you grant Made4Her permission to use, reproduce, display, and publish that content for marketing and promotional purposes, subject to applicable law.
We reserve the right to remove content that is fraudulent, offensive, misleading, unlawful, or otherwise inappropriate.
18. Third-Party Services
Our website may use third-party services such as payment gateways, courier partners, analytics providers, advertising platforms, Shopify, and other service providers.
Your use of such services may also be subject to the terms and policies of the respective third-party providers.
Made4Her is not responsible for interruptions or failures caused solely by third-party services.
19. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:
* Available without interruption.
* Free from errors.
* Free from viruses or other harmful components.
* Compatible with every device or browser.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
20. Limitation of Liability
To the extent permitted by applicable law, Made4Her will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded under applicable law.
21. Force Majeure
Made4Her will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, floods, fire, strikes, government restrictions, war, transportation disruptions, internet or technical failures, or other unforeseen events.
22. Privacy
Your use of our website is also governed by our **Privacy Policy**, which explains how we collect, use, store, and protect your personal information.
Please read our Privacy Policy before using our website or placing an order.
23. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Any updated version will be posted on this page with the revised "Last Updated" date.
Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.
24. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over **[Enter City/State]**, India, subject to applicable law.
25. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or services, please contact us:
**Made4Her**
**Email:** [Enter Email]
**Phone/WhatsApp:** [Enter Number]
**Address:** [SF16 3rd FLOOR ANAYA BUSINESS COMPLEX NEAR D-MART PANDESARA SURAT ]
**Website:** https://made4her.in/